Privacy Policy

Effective Date: September 22, 2024

Website Covered: www.heathiona.com

At Healthiona.com, accessible from www.healthiona.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by Healthiona.com and how we use it.

By using our website, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website or use our services:

Personal Information

• Name
• Email Address
• Phone Number
• Home/Office Address (for home sample collection)
• Health Information (as provided by users for diagnostics services)

Non-Personal Information

• Browser type
• IP address
• Time spent on our website
• Pages visited
• Referral URL
• Device type and operating system

2. How We Use the Information

We use the information we collect in the following ways:

• To provide our services, including processing your requests for diagnostics or full-body checkups.
• To communicate with you, such as responding to your queries, sending reminders for checkups, and updating you about new services or offers.
• To improve our website's performance and optimize user experience.
• For billing and processing payments.
• To comply with legal obligations.

3. How We Protect Your Information

We take data privacy seriously and implement various security measures to ensure the confidentiality of your personal information, including:

• Secure servers and encryption protocols.
• Regular website scans and updates.
• Limited access to personal information to authorized personnel only.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except under the following conditions:

• When you provide explicit consent.
• To trusted third parties that assist us in providing our services (e.g., diagnostic labs, payment processors), provided these parties agree to keep your information confidential.
• To comply with legal obligations or respond to lawful requests from public authorities.

5. Use of Cookies

We use cookies to:

• Track your activity on our website to improve user experience.
• Understand user preferences and deliver personalized content.
• Measure the effectiveness of marketing campaigns.

You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices.

7. Your Rights

You have the right to:

• Access your personal information that we hold.
• Request corrections or updates to your personal information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent for us to process your data.

To exercise these rights, please contact us at [Your Contact Information].

8. Data Retention

We retain your personal information only for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "17-09-2024."

10. Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:

• Email: enquiry@healthiona.com
• Phone: 7303769977
• Address: 150/D9, Kishangarh, Vasant Kunj New Delhi- 110070